Full electronic records lifecycle in direct support of NARA and OMB M-23-07 mandates — inventory and scheduling, digitization, metadata and taxonomy design, disposition, and ERM platform operations. CPARS: Exceptional for on-schedule, on-budget delivery and measurable compliance gains. Ongoing.
Engineering support to DoD Chief Digital and AI Office initiatives on the USAF VAULT platform — data preparation and architecture, data governance, and advanced analytics applying ML/AI techniques in the cloud. Current.
Salesforce Service Cloud and Experience Cloud delivery for USBP Recruitment Modernization — Apex development, Salesforce DX, REST API integration, data migration, dashboards, and Einstein chatbots with CI/CD releases — plus CBP’s HERD and CQ2CM Service Cloud applications. Completed.
Application development and sustainment for the system suite managing the trademark lifecycle from filing through examination, adjudication, and registration — continuous modernization with the USPTO OCIO. Current.
Application development, modernization, and operations support for the USPTO PDMS program, applying the disciplined release management and SLA-driven delivery proven across our USPTO portfolio. Current.
Application and infrastructure support sustaining mission systems serving examiners and the public, with disciplined release management and SLA-driven operations. Completed.
Sustainment engineering for one of the federal government’s highest-visibility, highest-availability consumer-facing systems — contributing to platform reliability and open-enrollment readiness.
Enterprise integration, middleware, and application sustainment expertise applied to systems serving millions of beneficiaries. Completed.
Parsetek supports state and local government enterprise IT programs spanning application modernization, integration, and data platform engineering. Selected engagements include the State of Colorado PEAK call center platform, the State of Georgia electronic health records and master calendar systems, WebSphere middleware and Unix administration for the New York State Office for People with Developmental Disabilities, enterprise middleware for the State of California, the State of Nevada flight maps and map sales system, and the City of Philadelphia’s billing and customer information system.
